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Support / Licensing

Desktop

A desktop license allows you to download a font and install it on your computer and use it in any desktop application that contains a font menu, such as Word or Photoshop. You may create and print documents using the font and use it in static images. The price of a desktop license depends upon two important factors–the number of styles licensed, and the number of computer workstations the fonts will be installed on. When you purchase a desktop font license, the font will be provided to you in OpenType (OTF) format.

Web

A web license allows you to use the font on your website as live text via the standard @font-face CSS rule. We offer two types of web licenses: hosted and self-hosted. With a hosted license, you reference a CSS resource link in the body of your HTML and we serve the fonts to your site from our content-delivery network. With a self-hosted license, you download the web font files from Type Network and host them on your servers. Our 30-day free trial gives you access to our hosted service.

ePub

An ePub license is for using fonts in publications such as books, magazines, and other periodicals that are viewed on Kindles, iPads, and other eReaders. An ePub license is for static content, rather than dynamic content that the user interacts with; for dynamic content, an App license is required.

App

An app license allows you to embed your fonts in a mobile application developed for phones, tablets, and similar devices. This license is appropriate if the fonts will be downloaded onto the end user’s device.

Other

Additional licensing options, including Broadcast, Video Game, Enterprise, and Testing licenses are available upon request. If you have any questions about font licensing or can’t find a license to fit your needs, please contact us at info@typenetwork.com.

Support / Ordering

Online ordering

Online ordering is the fastest and easiest way to receive your fonts. When ordering online, you will receive your fonts via a download link. Hosted web fonts do not need to be downloaded; just follow the instructions to assign them to your web projects.

You can license individual styles and you can put together your own “package” by mixing and matching styles to qualify for volume discounts.

To find out pricing information, simply add fonts to your cart.

Availability

If you do not see a font that you desire, please contact us. We are building our font library and the font you want may be coming soon. We can also provide font recommendations.

Many fonts are also available with extended language support. Contact us to check availability.

Web font options

We offer a free 30-day trial for all of our web fonts. We created this trial because it allows you to confirm that the font style, quality, and technical implementation on your website meet your needs before you purchase a license. Our 30-day free trial gives you access to our hosted service. There are no files to download. Once you sign-up for the free trial, we’ll walk you through the set-up process. It only takes a few minutes.

Type Network offers both hosted and self-hosted web licenses. With our hosted licenses, we provide you with font files (WOFF and EOT) that you host on your own server. With our hosted licenses, the files stay on our server and you reference them using simple lines of code which we provide.

For smaller sites, our hosted service is generally the easiest and most economical option. If you’re using our hosted service, you’ll need to set-up a web project in your Type Network account. Within this project you need to list which domains will have access to the fonts. When you purchase a license, we walk you through this process.

The price of a web font license depends on a number of things, but generally the biggest factor is the number of page views your site receives each month. When you purchase a license, you’ll need to specify the number of page views you expect to receive. If you go over this number by more than 25%, we’ll contact you and ask you to upgrade your license. You can upgrade your license at any time and check on the number of page views you’ve received by logging into your Type Network account.

Commonly, web licenses get renewed annually, but if you would prefer a longer license that option is available.

 

Payment

On the website, we accept all major credit cards. If you need to pay via check, money order or purchase order please contact us at info@typenetwork.com and we will help to process your order.

Support / Technical

Installing desktop fonts

On modern operating systems, font installation is quite easy. First you’ll need to locate the downloaded files and unzip them. Then, in most cases you can just double-click on each font file and a dialog will appear that invites you to install the font. Alternatively, you can drag the file(s) into a font management utility or into your operating system’s font folder. On Windows, this folder is part of the system control panel. On Mac you can copy the fonts into the Library>Fonts folder or drag the fonts files into the Font Book application.

App and ePub formats

When you purchase an App or ePub license, the fonts will be delivered to you as TTF font files with their name table obfuscated. The obfuscation provides an extra level of security so that the fonts cannot be extracted from your project and used by un-licensed users.

ePubs can be created using a variety of methods. If you are coding by hand, we ask that you use the obfuscated fonts that we provide. If you’ll be using an application, such as Adobe InDesign or Microsoft Word, to create your ePub, you will also need a Desktop license to install and use the fonts on your computer. Most applications will obfuscate the fonts installed on your computer when the ePub is generated. Because of this, you may not need the obfuscated fonts that we provide. Even though you do not need the obfuscated fonts, you will still need to purchase an ePub license to cover the use of the fonts in your ePub. Feel free to contact us if you have any questions.

Implementing webfonts

With our hosted service, we provide you with access to fonts hosted on our servers. You access them using simple lines of code that we provide. If you choose to self-host, we provide you with a set of webfonts for you to host on your own servers.

There are two steps to implementing your webfonts using our hosted service:
1. Create a new project.
2. Update your website.

Creating a New Project
1. Enter the project name.
2. Add the domain of any website using the fonts. If you are developing locally, you may enter your local development domain.
3. Select the fonts you’d like to use and add them to the project.

Updating Your Website
Once you save your project, we give you everything you need to implement the fonts on your website.
Resource Code: Add this line of code to your web pages before the </head> tag.
CSS Sample: We provide you with the fonts organized by class name. You can choose to rename the class name if desired, or you can simply use the font-family, font-style and font-weight properties.

Webfont Formats
For self-hosted licenses, we supply WOFF, WOFF2 and EOT webfont formats to ensure cross-browser compatibility. These are the major formats supported by all modern and legacy browsers. If you need any additional formats, please contact us. With our hosted license, our CSS detects the browser and version the end user is viewing your website in and dynamically serves only the appropriate webfont format in order to optimize page download times.

Browser support
We support Internet Explorer 6+, Firefox 3.6+, Chrome 5.0+, Safari and Mobile Safari 5.1+ and Opera 11.5+. This covers all of the popular browsers on OSX and Windows. We also support mobile devices such as the iPhone, iPad and Android. We constantly monitor other mobile devices and expect more devices to add webfont support to their mobile browsers in the future.

Note: Fonts display differently across platforms and browsers due to differences in the font rendering software at the OS and application level. Each of our fonts was tested with this in mind.

Exceeding Monthly Allocations
If you exceed your monthly allocation by 25%, you will need to upgrade to a larger plan. If your site consistently exceeds the allocation by 20% each month, we will contact you to upgrade to the next service level.

Performance
Type Network webfonts are deployed on the Edgecast cloud computing services platform, a high performance environment that provides fast, reliable delivery of fonts throughout the world. This system can instantly scale to handle high traffic demands with a 99.95% service level guarantee and has data centers located around the world, guaranteeing quick delivery of fonts to website visitors on every continent.

Multiple Domains
You can use your webfonts across as many domains as you want so long as the aggregate page views across the domains remain under the licensed amount. Just add the URLs you need when you set up your project.

Using webfonts in email
Our webfont service can be used with HTML email. Customers frequently take advantage of this for their email campaigns. Email client support for webfonts continues to improve.

Contact information

Type Network
373 Broadway, F15
New York, NY 10013

877.866.TYPE
info@typenetwork.com
Hours: 9 a.m.–7 p.m. EST, Monday–Friday

EULAs

Type Network offers licenses for typefaces from a variety of foundries and each foundry has their own End User License Agreement (EULA). If you license typefaces from multiple foundries, you will need to accept multiple EULAs during the checkout process.

EULAs from each foundry are available here for review. In these examples, Addendum A includes all available license types.
CabargaType
Carter & Cone
CJ Type
CSTM Fonts
DJR
Font Bureau
GarageFonts
Greg Thompson
The Ivy Foundry
Kontour
Lipton Letter Design
Mark Simonson
Monokrom
Newlyn
Occupant Fonts
Retype
Revolver Type Foundry
Typetr
Type-Ø-Tones
Underware
Victoria Rushton
XYZ Type

Privacy statement

Type Network will not sell, give away, or otherwise distribute the information you provide.

All information given to Type Network will be used for the sole purpose of providing our customers with products and support.

If you use our hosted webfont service, the only information we collect is the number of times a licensed font is loaded on the assigned domains. We do not collect any end-user data from visitors to sites using our hosted webfont service.

Many of our European customers have been asking questions about our compliance with the General Data Protection Regulation (GDPR). The GDPR gives individuals in the EU more control over how their data is used, and places certain obligations on businesses that process the information of those individuals. We believe we are in full compliance.

We use cookies to track customer information and for website analytics. A cookie is a piece of data that is stored on a user’s computer and is tied to information about that user. Using cookies allows us to give you a better browsing experience. If you have any questions about our cookie usages, please don’t hesitate to ask.

Store transactions are handled using Stripe. All credit card information is communicated between the browser and Stripe directly, and not through our servers. We use Stripe tokens to keep track of transactions and access stored credit card information.

Like many sites, we use Google Analytics to track how our site is used. We use the IP anonymization feature provided by Google Analytics to help protect your privacy.

When you log into our site, your IP address is stored in a log file. We use this information to prevent malicious login attempts. In compliance with GDPR, these logs are automatically purged within three days.

We may occasionally send informative or promotional Type Network material that we think will be of interest to our customers, but we will always provide a method to opt out of any future such mailings.

Return policy

If you are not completely satisfied with your purchase from Type Network, please let us know. We are dedicated to providing the highest quality products and customer service. Please contact us via phone or email if you have any problems and we will do our best to resolve the situation.

Country restrictions

Due to US trade laws, we cannot distribute font software in the following countries. Please contact Type Network if you require further information.

Afghanistan
Belarus
Cuba
Democratic Republic of the Congo
Eritrea
Haiti
Iraq
Ivory Coast
Liberia
Libya
Myanmar
North Korea
Somalia
Sudan
Syria
Yemen
Zimbabwe